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These terms apply to sales made through the website and all retail outlets
Products may only be exchanged. Returns and refunds are not available
Exchange any item is available within 3 days from date of purchase or receiving order
Items should be in same original packing. Perfumes, powders or any product should be not opened and in the same packing
Products intended for exchange may be brought to any of our retail outlets. Alternatively, you may contact Pinky Customer Service to arrange collection through the delivery company. Additional fees may apply when products are collected by the delivery company.
Once the products have been received and verified to meet the stated conditions, the amount due from the exchange may be used toward a new purchase. Alternatively, the customer may request a shopping voucher equal to the value of the exchanged products.
Shopping vouchers can be used at any retail outlet or through the website and cannot be redeemed for cash.
